Wine Heroes welcomes your enquiries and feedback.
If you have a query about downloading tickets, please check the confirmation email you should have received when you purchased the tickets. Download links are in that email. Finalised tickets are resent two weeks prior to an event.
Don't forget to check your Spam or Junk folder - as unfortunately sometimes these things go there.
Alternatively - just visit our My Account page to login and view your orders and download tickets there.
Please contact us using the form below and we will be glad to assist you with other questions.